Privacy policy
What we collect, why, how long we keep it and how to have it deleted.
This is a template. Have it reviewed against the Digital Personal Data Protection Act, 2023 and your own practices before you launch.
What we collect
- Account details - name, email, phone, and the addresses you save.
- Order details - what you bought, what you paid, and the delivery address. We keep these for as long as tax law requires.
- Payment details - handled entirely by our payment gateway. We receive a reference and the status of the payment. We never see or store your full card number or CVV.
- Usage data - pages viewed and products clicked, only if you accept analytics cookies.
Cookies
Essential cookies keep you signed in and keep your cart. Analytics and advertising cookies are set only after you accept them in the consent banner, and you can change your choice at any time from the link in the footer.
Who we share with
Our payment gateway, our courier aggregator, our email provider and our analytics providers - each only with what they need to do their job. We do not sell personal data.
Your rights
You can ask us for a copy of your data, ask us to correct it, or ask us to delete your account. Write to the support address in the footer and we will respond within 30 days. Order records required for tax and accounting are retained even after an account is closed.
Last updated 19 Oct 2026